Welcome to Rowan Journeys. By accessing, browsing, or purchasing from our website (www.rowanjourneys.com), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

  • Rowan Journeys is an online retailer specializing in accessories, camping gear, and hiking gear.

  • We reserve the right to update, modify, or replace these terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Product Information & Availability

  • We strive to provide accurate product descriptions, specifications, and pricing. However, slight variations in colors, dimensions, or packaging may occur.

  • Product availability is subject to stock levels. If an item becomes unavailable after an order is placed, we will notify you and provide options for a replacement or refund.

3. Pricing & Payment

  • All prices are listed in Euros and may be subject to applicable taxes and shipping fees.

  • Orders will not be processed until payment is successfully received.

4. Orders & Confirmation

  • Once an order is placed, you will receive an email confirmation.

  • Rowan Journeys reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

  • Bulk orders may require additional verification before processing.

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary depending on location, customs clearance, and courier delays.

  • Rowan Journeys is not liable for delays caused by natural disasters, strikes, or carrier disruptions.

  • Customers are responsible for providing accurate shipping information. Orders delivered to an incorrect address due to customer error are non-refundable.

6. Returns & Refunds

  • Returns are accepted within [3 days] of delivery if the product is unused, in original condition, and in its original packaging.

  • Refunds will be processed to the original payment method once the product is inspected.

  • Shipping charges are non-refundable unless the return is due to a product defect or error on our part.

7. Limitation of Liability

  • Rowan Journeys is not responsible for injuries, accidents, or damages resulting from misuse of our products.

  • To the maximum extent permitted by law, our liability shall not exceed the purchase price of the product in question.

8. Intellectual Property

  • All content, images, logos, and materials on the Rowan Journeys website are the property of Rowan Journeys and may not be used without permission.